Refund policy
Return & Refund Policy — Gulf Reaper Outfitters
Last updated: October 12, 2026
At Gulf Reaper Outfitters, we stand behind the quality of our products. Our apparel is printed to order specifically for you. Please review the policy below before placing your order.
Made-to-Order Products
Each apparel item is produced specifically for your order. We currently do not accept returns, exchanges, or refunds for change of mind, color preference, general dissatisfaction, or ordering the wrong size.
Please review the product’s size chart and confirm your size, color, and design before checkout.
Choosing Your Size
We currently do not offer exchanges or replacements for ordering the wrong size. As Gulf Reaper Outfitters grows and becomes more established, we’ll revisit our size-exchange policy.
For now, please review the product’s size chart before ordering. If you need help choosing a size, email support@gulfreaperoutfitters.com, and we’ll help you find the right fit.
Defective, Damaged, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, we will make it right at no cost to you.
Contact support@gulfreaperoutfitters.com within 7 days of delivery and include:
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Your order number
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Photos of the item showing the issue
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Photos of the packaging
Approved claims will be resolved with a free replacement or a full refund to your original payment method, your choice.
Non-Returnable Items
Clearance items, gift cards, and custom or personalized products cannot be returned or exchanged for change of mind or customer selection errors.
Damaged, defective, or incorrect products remain eligible for assistance under the policy above.
Refund Processing
Approved refunds are issued to the original payment method. Processing typically takes 5–10 business days, depending on your bank.
Questions Before You Order
Questions about sizing, colors, or products? Contact support@gulfreaperoutfitters.com before placing your order. We’re happy to help.